Eligibility for Patient Transport Service (PTS)

Patient Transport Service (PTS) eligibility guidelines outline that a patient is suitable for non-emergency ambulance transport when:

• the patient requires a stretcher to facilitate and complete the transport;
• the patient requires active management or monitoring during transit;
• the patient’s condition may cause them to be gravely embarrassed or may be unacceptable to other people in public transport conditions;
• the patient has intellectual disabilities that may cause socially unacceptable behaviours and/or requiring constant assistance of other persons in public transport conditions;
• the patient has any temporary disability consistent with one of the categories above for the period of the disability.

For patients who do not meet the above criteria for non-emergency ambulance transport, alternate options may be available for seniors or people with disabilities.
Alternatively you may be eligible for the Patient Transport Subsidy Scheme.

 

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