Volunteer and Community Development Unit
Welcome to QAS’s Volunteer and Community Development Unit’s page.
The Volunteer and Community Development Unit falls under the Strategic Development Branch of the Queensland Ambulance Service. The Strategic Development Branch is responsible for developing strategic direction and policy, leading key research projects, commercial development and education strategies, and contributing significantly to the organisational performance of the QAS.
Mission
Advance volunteering in the Queensland Ambulance Service by representing the diverse views and needs of our volunteers while promoting the activity of volunteering as one which makes a significant contribution to the health, safety and wellbeing of the Queensland community.
Vision
An organisation that encourages, facilitates and promotes volunteer participation.
The Volunteer and Community Development Unit contributes to the achievement of the vision of the Queensland Ambulance Service of “excellence and Innovation in emergency medical services” through encouraging, facilitating and promoting volunteer participation.
Objectives
- Strengthen and promote volunteer participation to enhance ambulance service delivery.
- Develop flexible models of service delivery by engaging volunteers and the community.
- Provide sound policy advice on matters relating to volunteering within the Queensland Ambulance Service.
- Advocate for the recognition of volunteer efforts in the Queensland Ambulance Service.
- Achieve and promote best practice in volunteer involvement, management and development.
- Conduct, promote and support research on volunteering in the Queensland Ambulance Service.
- Establish cooperative partnerships with internal and external volunteers and stakeholders.
Our volunteers
The Queensland Ambulance Service volunteers are broken up into the following groups:
- Ambulance Attendants;
- CPR for Life Trainers;
- First Responders;
- Health Service Responders;
- Local Ambulance Committee members;
- Queensland Local Ambulance Committee Advisory Council; and
- Volunteer Drivers.
Main feature
The purpose of the following pages is to keep you informed of aspects of Queensland Ambulance Service from a state perspective, showcase the good work of all Queensland Ambulance Service volunteer groups and individuals throughout the state and keep you updated on information that relates to our volunteers in general.
Queensland Ambulance Service recognises and places great importance on the value of their volunteers and their connection to the community. Queensland Ambulance Service is aware that volunteers bring with them a range of skills, knowledge and abilities, not to mention the time, effort and energy they put into further improving the ambulance service.
Calendar of events
State conference
One of the ways that the Local Ambulance Committees actively participate in the promotion, enhancement and expansion of ambulance services is through the attendance at Local Ambulance Committee state conferences.
The state conferences provide an opportunity for committee members to develop and maintain an understanding of ambulance service delivery. They provide information about future directions of the Service, challenges the organisation is facing and how Local Ambulance Committees can support the Service in meeting these challenges. The conferences also enable committee members to network with each other and share good practices.
State conferences are held every two years at various locations throughout Queensland. The next state conference is being held in the South-West region, at Roma from 25 – 27 May 2006.
Local Ambulance Committees regional conferences
Regional conferences have come to a close for 2006. We would like to thank the following Local Ambulance Committees and their regions for holding regional conferences in 2006:
- Bowen (Northern region)
- Kilcoy (Brisbane region)
- Jimboomba (South East region)
- Mossman (Far Northern region)
- Hervey Bay (North Coast region)
- Goondiwindi (South West region)
- Gladstone (Central region)
International Volunteer Day – 5 December 2006
The International Volunteer Day was held on 5 December 2006 to celebrate and make visible the contributions of volunteers and organisations that contribute to the economic and social development at a local, national and international level in achieving the objectives of the Millennium Development Goals.
The Queensland Ambulance Service would like to take this opportunity to express our appreciation for all the hard work and dedication that our volunteers show in assisting us in providing the highest possible quality care and service to the community. It is with the support of the volunteers that the Queensland Ambulance Service is able to provide excellence and innovation in emergency medical services.
How to become a volunteer?
The great thing about becoming a volunteer for the Queensland Ambulance Service is that there is a role for everyone - you can be young or young at heart, super-fit, of average health or have a disability.
Volunteering is rewarding. You can learn new skills and help make your community a safer place to live.
Things to consider when becoming a volunteer include:
- where you live;
- how much time you can offer;
- how much training you are prepared to undertake; and
- any special requirements of the volunteer position.
Please note that a criminal history check may be undertaken on current and prospective volunteers to ensure that the Queensland Ambulance Service maintains the highest standards of personal integrity in the delivery of services to the Queensland community.
For more information about becoming a Queensland Ambulance Service volunteer in your area, please telephone the Queensland Government contact centre on 1300 369 003 or the Volunteer and Community Development Unit on (07) 3109 5055.
Last updated 22 December 2006

