Our structure

Our ambulance and health services operate across 8 QAS regions, covering all of Queensland.

The Minister for Health, Mental Health and Ambulance Services and Minister for Women is responsible for our services through the Director-General, Department of Health.

Download our organisational chart [PDF 510.35 KB] to learn more.

Executive leadership structure

Commissioner Queensland Ambulance Service

Craig Emery ASM

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Craig Emery

Our Commissioner  sets our strategic direction and lead operations and performance to make sure we achieve our strategic objectives.

They report to the Director-General Queensland Health.

Deputy Commissioner Operations, North, Rural and Remote

Kari Arbouin

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Kari Arbouin

The Deputy Commissioner Operations, North, Rural and Remote oversees the day to day operations in our northern QAS regions:

  • Far Northern region
  • Northern region
  • Central region.

Deputy Commissioner Operations, South

Dee Taylor-Dutton ASM

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Dee Taylor-Dutton

The Deputy Commissioner Operations, South oversees the day to day operations in our southern QAS regions:

  • Sunshine Coast and Wide Bay region
  • Darling Downs and South West region
  • Gold Coast region
  • Metro North region
  • Metro South region.

Chief Operating Officer

Stephen Zsombok ASM

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Stephen Zsombok

The Chief Operating Officer oversees our:

  • State Operations Coordination Centre (SOCC)
  • Clinical Hub
  • Emergency Management.

Deputy Commissioner Corporate Services

Ray Clarke

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Ray Clarke

The Deputy Commissioner Corporate Services oversees the following groups and teams.

  • Human Resource Services
  • Industrial and Employee Relations
  • Workforce Management and Safety
  • Infrastructure and Procurement
  • Operational Business Intelligence and Planning (OBIP)
  • Fleet and Equipment
Information Communications Technology
  • ICT Programs and Service Management
  • Frontline Services Group
  • ICT Governance, Strategy and Performance

Medical Director

Dr Stephen Rashford ASM

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Dr Stephen Rashford

The Medical Director is responsible for the following areas:

  • Patient Safety and Quality
  • Mental Health Response Program
  • QAS Education Centre (QASEC)
  • Information Support, Research and Evaluation
  • Clinical Policy and Innovation
  • Pharmacy
  • Infection Prevention Program
  • Compliments and Complaints.

Executive Director Health Contact Centre

Victoria Chalmers ASM

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Victoria Chalmers

The Executive Director, Health Contact Centre (HCC) oversees the centre’s day to day operations for the following areas:

  • Clinical Safety and Quality
  • Allied Health
  • Nursing Services
  • Planning and Performance
  • Business Support
  • Workforce.

Executive Director Retrieval Services Queensland

Dr Mark Elcock PSM

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Dr Mark Elcock

Retrieval Services Queensland (RSQ) coordinates all aeromedical transport for public hospitals and health services in Queensland.

The Executive Director, Retrieval Services Queensland oversees their day to day operations and the following groups:

  • Clinical and Operational Services
  • Quality, Research, Education and Safety
  • Governance and Performance.

Executive Director Office of the Commissioner

Nathan Williamson

Our Executive Director oversees the following groups in the Office of the Commissioner:

  • Ministerial and Executive Services
  • Media and Communications
  • Staff Support Services – Priority One
  • Strategy, Governance and Legal
  • Organisational Culture and Change.

Assistant Commissioner Strategic Operations

David Hartley

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David Hartley

Our Strategic Operations division includes the following groups:

  • Service Planning
  • State Communication Development
  • Statewide Governance and Assurance Unit
  • Capability and Development.

Last updated: July 2024