Complaint received

Thank you for contacting us. Your complaint has been received.

We will respond to you within 30 business days, or 45 business days if your complaint involves human rights. If we need more time, we'll contact you and let you know.

To protect your privacy, we can't share your information with anyone outside of the Queensland Ambulance Service, so if any part of your complaint is about another agency or service you should contact them directly.

If you have made this complaint on behalf of someone else, we may need to contact them for approval before we can release information to you. You can send supporting documents such as a Power of Attorney or their written consent by email to QAS.Feedback@ambulance.qld.gov.au.

Please visit our compliments and complaints page to learn more about how we manage your complaint.

If you have any questions or concerns, please contact us at QAS.feedback@ambulance.qld.gov.au.