Summary
A pioneer of the QAS Indigenous Paramedic Program (IPP) has been announced as one of three Queensland Ambulance Service (QAS) recipients of the Ambulance Service Medal (ASM) in the King’s Birthday 2026 Honours List.
This prestigious recognition is awarded to ambulance staff who have consistently exemplified the highest levels of dedication and professionalism throughout their career.
Torres and Cape District Director Krystal Smith has served the QAS for over 15 years and becomes the first graduate of the QAS Indigenous Paramedic Program to receive an ASM.
Officer Smith graduated in the inaugural cohort when the program was first established to provide a pathway for First Nations people to become qualified paramedics, leading the way in providing culturally appropriate care in Indigenous communities.
Regarded as an inspirational leader and Aboriginal and Torres Strait Islander ambassador for the QAS, Officer Smith proudly served as the Normanton Officer in Charge for 12 years before progressing to her current leadership role.
Officer Smith is deeply committed to enhancing outcomes for Aboriginal and Torres Strait Islander people and is a champion for cultural capability, women, and promoting others to achieve success.
Her profound professionalism and unwavering commitment have earned her deep and enduring trust across northern Queensland, as Officer Smith consistently rises to meet the unique challenges of delivering healthcare to the most remote communities in the state.
Officer Smith’s exceptional advocacy has seen her spearhead the implementation of several significant organisational policies, reaffirming the QAS’s commitment to codesigning culturally respectful and responsive services for Aboriginal and Torres Strait Islander communities.
Officer Smith said it was a privilege to approach healthcare roles through personal connection and lived experience.
“To have this grassroots paramedic be in charge of an ambulance station, there’s a real sense of pride and ownership from the community that translates to safety and care,” Officer Smith said.
“The thing that I love is that people trust me whether I'm in the uniform or not.
“What I anchor myself to is transparency, authenticity, liaising with people, and kinship.”
Officer Smith said she was proud to be awarded the ASM but it was never a recognition she expected.
“There's an immense sense of appreciation for opportunities that have been presented,” Officer Smith said.
“I don't need a rank or a title or award or recognition to continue to do the work that’s important.
“To be a Torres Strait Islander woman, as a director, looking after my district and my family, and having the ability to influence change – that’s definitely a pinnacle for me.”
QAS Commissioner Craig Emery pointed to Officer Smith’s remarkable career journey as evidence of her passion and ability.
“From being the first graduate of the QAS Indigenous Paramedic Program to her current role as Director of the Torres and Cape District, Officer Smith’s drive is an inspiration to all of us,” Commissioner Emery said.
“Her dedication to improving healthcare for remote and First Nations communities is truly exemplary.”