Last month 70 Local Ambulance Committee (LAC) volunteers and QAS staff came together in Ipswich to connect, engage, and collaborate at the Metro South LAC Forum. This event was more than a celebration - it was a recognition of the incredible contributions our volunteers make and the vital role they play in strengthening community health and safety. It also provided an opportunity to hear from the Assistant Commissioner and District Directors about how QAS has evolved and the future direction for LACs, including the region’s work in community engagement.
LAC members do far more than many realise. They help raise awareness around CPR and AED use, support local health initiatives and act as trusted advocates for QAS in their towns and suburbs. By improving community understanding, encouraging early recognition of emergencies and promoting resilience, they create environments where our crews are safer, better supported and more effective.
The day featured inspiring speakers including Greg Thomson (QLAC Metro South Region and Ipswich LAC President), Don Young (QLAC State Operations Centre) and Gary Langford (QLAC First Nations Health Equity), and Lea Kettle (Executive Manager, LAC and Volunteer Support), who shared insights on how they support LACs and strengthen partnerships. Suzette Dakin from Statewide Community Engagement delivered an engaging presentation on the programs available to LACs. Guests then explored interactive learning stations showcasing initiatives such as ResQ Roos, Snakes Alive, Stop the Bleed and Uniform 4 Kids, offering hands-on insight into how these programs build community safety and resilience. The forum also featured a powerful ‘Journey of a Patient’ demonstration by the Clinical Education Unit, illustrating the process from the initial Triple Zero call by a member of the community through to paramedic care.
Highlights included honouring 12 volunteers for 5 to 40 years of service and presenting the inaugural ‘Spirit of Service Awards’ to June Nielson, Robyn Tennant and Greg Thomson for their outstanding commitment to strengthening community trust and supporting QAS, and a special 34-year service award for Craig Pickworth. Craig, who served 34 years with QAS and has been a member of Redland Bay LAC for two years, was unable to attend but his wife proudly accepted the award on his behalf.
A huge thank you to our LAC volunteers for the time, energy and passion they bring to supporting the people we care for. Their commitment continues to strengthen both our communities and our frontline capability.
Executive Manager LAC and Volunteers Lea Kettle said she was proud of the the LAC's members, the Forum and its outcomes.
“I took a moment to absorb what you all created - all I could hear was excited chatter and see connections forming. It was truly humbling," Lea said.




