Online training
Learn how to use the NEPT booking system by doing our 90 minute online training.
NEPT facility user manual
Use our facility user manual to learn about the different functions in NEPT.
System enhancements and latest releases
May 2024
Improvements include:
- create return/discharge for now
- patient ready now button
- return trips
- announcement banner
- searching in NEPT
Read our enhancement release details [PDF 579.02 KB] for more information.
NEPT quick reference guides
Use our quick reference for the different NEPT functions.
No. | Title | Version | Effective |
|---|---|---|---|
Private medical facility specific quick reference guides | |||
PFQRG01 | Private Facility NEPT Logon / Logout / Password Reset [PDF 378.54 KB] | V1.5 | 05/05/2025 |
PFQRG02 | Private Facility Creating a New NEPT User Profile [PDF 494.53 KB] | V2.5 | 05/05/2025 |
Queensland Health facility specific quick reference guides | |||
QHQRG01 | V1.5 | 05/05/2025 | |
QHQRG02 | V1.5 | 05/05/2025 | |
QHQRG03 | V1.0 | 05/05/2025 | |
System quick reference guides | |||
QRG01 | V2.5 | 05/05/2025 | |
QRG02 | V2.0 | 05/05/2025 | |
QRG03 | V2.0 | 05/05/2025 | |
QRG04 | V2.0 | 05/05/2025 | |
QRG05 | Find the QAS confirmation code & state of transport request [PDF 412.31 KB] | V2.0 | 05/05/2025 |
QRG06 | V2.0 | 05/05/2025 | |
QRG07 | V2.0 | 05/05/2025 | |
QRG08 | Mark a patient deceased or deactivate a patient NEPT profile [PDF 398.98 KB] | V2.0 | 05/05/2025 |
QRG09 | Creating / Deactivate / Reactivate a Referring Clinician Profile [PDF 473.8 KB] | V1.0 | 05/05/2025 |
QRG10 | Expiring multi trips & printing NEPT requests [PDF 405.49 KB] | V2.0 | 05/05/2025 |
QRG11 | V1.5 | 05/05/2025 | |
QRG12 | V1.0 | 05/05/2025 | |
QRG13 | V1.5 | 05/05/2025 | |
Training videos
More information
Read more about the NEPT booking system and the rollout.
Feedback and questions
Email: nept@ambulance.qld.gov.au.